Calix Blog

Perspectives that Catalyze Innovation

Calix Blog

Perspectives that Catalyze Innovation

September 29, 2022 by Tom Schroer

What’s the Secret of Proactive Customer Support As You Launch Managed Services? A “Smart Start”

Managed services like parental controls, home network security, connected cameras, and social media monitoring can be difficult to deploy. Learn how “Smart Start” makes it easy! ... READ MORE 

June 30, 2022 by Tom Schroer

Build Broadband Customer Loyalty and Boost Your NPS With These 5 Tips

Build broadband customer loyalty and boost your net promoter score with these 5 tips. Read on and learn more. ... READ MORE 

June 8, 2022 by Tom Schroer

3 Steps You Should Take Now To Prepare for the 10 Gbps Future

10 Gbps is the future of connectivity. Learn the 3 steps you should take now to prepare for and support 4K and 8K video as well as high-definition live streaming. ... READ MORE 

May 11, 2022 by Tom Schroer

Build A Robust Broadband Network: 3 Important Steps To Start Out Right

Looking to build or expand your high-speed broadband network? This is a significant investment and a complex undertaking. If you take the right steps at the start of your journey, you’ll save time and money.... READ MORE 

April 27, 2022 by Tom Schroer

Is Network Security a Concern? Here Are 4 Design Best Practices for Network Peace of Mind

Network and subscriber security are at the top of every broadband service provider’s mind, as cybercrime continues to rise at an unprecedented rate and cyberattacks by foreign actors become a very real prospect in today’s geopolitical environment. ... READ MORE 

December 22, 2020 by Tom Schroer

Plan for the Unexpected by Getting Network Architecture Fundamentals Right

Expanding a network or building it from the ground up—these key considerations should be top of mind when architecting your broadband network for the future.... READ MORE 

May 7, 2020 by Tom Schroer

Keep Your Subscribers Talking During Power Outages

Tom Schroer shares how correlating alarm data with contextual information and geocoding ONT locations can help you resolve many incidents that are caused by battery backup problems.... READ MORE 

February 27, 2020 by Tom Schroer

Don’t Let Network Bottlenecks Hold Back Your Network Transformation

Tom Schroer highlights how Calix Consulting Services helped HTC get past its network bottlenecks and put a long-term plan in place to support the constantly rising traffic on its network.... READ MORE 

February 13, 2020 by Tom Schroer

Alarm Analytics Help BTC Fix Service Impacting Problems Before Subscribers Are Aware

Tom Schroer highlights a new video with Stephen Jones of BTC, who shares the benefits they have seen from the combined solution of the Calix Remote Monitoring Service and Calix Support Cloud.... READ MORE