CommandIQ® Overview

Calix Solutions Academy

 

No charge for My Calix users

This eLearning course focuses on using version two of CommandIQ®  and how CommandIQ interacts with Calix Cloud and GigaFamily devices to provide a seamless home network experience for subscribers.

Duration: 30 minutes 

Who should attend

  • Network Operations 
  • Customer Support 
  • Field Technicians 
  • Engineering/Planner 

Prerequisite Training and Skills

  • Introduction to GigaSpire BLAST Systems 
  • Calix Cloud for Customer Support 

Objectives

After completing this course, you will be able to:

Describe the capabilities of CommandIQ?

Locate and download CommandIQ

Describe the steps to set up a subscriber account in CommandIQ

Describe how to perform a speed test

Describe how to customize SSIDs and passwords for primary and guest networks

Describe the steps to set up Alexa

Demonstrate the ability to use ExperienceIQ

Demonstrate the ability to use ProtectIQ