Scope and Consent
Collection of Information
In order for you to access certain portions of the Website, attend Calix events that use the Website for registration, or to receive responses to your inquiries or otherwise communicate with Calix in connection with the Website, we may require that you complete a registration process or otherwise submit certain information to us. In such cases we may ask for your contact information and other Personal Information (e.g., your name, address, company, title, telephone number, email address and other contact information) and for an indication of the products, services and additional information in which you are interested. You may choose to not provide some or all of the requested information, although such choice may hinder our ability to communicate with you, prevent your registration to attend a Calix event or to fully participate in a Calix event, and/or result in reduced access to content available from the Website or otherwise from Calix.
Calix may also collect information from your mobile app, browser, or other device used to access the Website, such as the following, and which may also include Personal Information:
Use of Personal Information
We may collect and/or process your Personal Information for the purposes and on the legal bases identified in the following situations.
If you visit our websites and online properties:
If you are a customer, business partner, or express interest in our solutions:
If you are an applicant for a job opening or position through our web-based applications:
As to all users, with respect to our legal obligations:
Disclosure of Personal Information
We may disclose Personal Information with third parties as set forth below.
Security and Storage
We are committed to maintaining the security of your Personal Information and take what we believe are reasonable and industry-recognized safeguards designed to protect against accidental, unlawful or unauthorized access, disclosure or use. Nevertheless, transmissions over the Internet are never entirely secure and we cannot guarantee the security or the preservation of the integrity of any transmitted data. Please consider this fact before transmitting via the Website any Personal Information or information that you consider confidential.
The Personal Information we collect may be stored and processed in servers in the United States and wherever Calix and our service providers have facilities around the globe and in accordance with local laws. By submitting or registering Personal Information via the Website you consent to such storage and processing in such locations. If you do not consent, do not submit your Personal Information or continue with registration of Calix events.
We will keep personal information about you for as long as we provide solutions to you, as long as you work for or with us, or as long as we are addressing a concern, question, complaint, or request you have made to us, as applicable to our interactions with you. If we have a contract or other agreement with you, we will follow the retention obligations of that agreement.
We may keep data longer if we have a legal obligation to keep it or to maintain necessary records for legal, financial, compliance, or other reporting obligations, and to enforce our rights and agreements. We also may keep data about you for statistical analysis or research purposes.
Certain California Privacy Rights
European Privacy Rights
We adhere to applicable data protection laws in the European Union (“EU”). In accordance with the General Data Protection Regulation (“GDPR”), users who are located in the EU have the following rights:
To exercise one or more of these rights, please see “Managing Your Personal Information” below. We will aim to respond to your request within 30 days. It is important that your request contains reasonable details in order for us to adequately respond. We will honor the requests you make related to your rights as applicable law allows, which means in some cases there may be legal or other official reasons that we may not be able to address the specific request you make related to your rights.
International Data Transfers
If you are located in the European Economic Area (“EEA”), Switzerland, or another country that requires legal protections for international data transfer, we may transfer, access, or store personal information about you outside of the EEA, Switzerland, to the United States or such other country that requires legal protections for international data transfer. When we do, we will ensure that an adequate level of protection is provided for the information by using one or more of the following approaches:
Managing your Personal Information
If you would like to correct, update, delete, or request access to the Personal Information that you have provided to us, please submit the following Request Form (clicking the link will take you to TrustArc, whom we have engaged to assist with Personal Information requests).
For your protection, we will only implement requests with respect to Personal Information about you (not anyone else), and we may need to verify your identity before implementing your request. We will comply with your request as soon as reasonably practicable and in accordance with applicable law. We may need to retain certain information for recordkeeping purposes, as required under applicable legal obligations. Some of your information may remain within our systems and other records or archives, in compliance with applicable law.
Third Party Websites and Services
Attn: Legal Department
2777 Orchard Parkway
San Jose, CA 95134
Or, contact us by email at: firstname.lastname@example.org
To correct, update, delete, or request access to the Personal Information that you have provided to us, please see “Managing Your Personal Information” above.
Revisions and Updates
Last updated: April 9, 2020
© 2020 Calix, Inc. All Rights Reserved.