Serving multiple regions, TransWorld Network, Corp. selects the Calix Intelligent Access EDGE, Revenue EDGE, and Calix Services to rapidly and cost-effectively grow a business that excites subscribers
SAN JOSE, CA – January 14, 2021 – Calix, Inc. (NYSE: CALX) today announced that TransWorld Network, Corp. (TWN) has selected end-to-end solutions and services from Calix to accelerate its fiber-network buildout across the U.S. The company plans to add a new fiber-based business model and will use Intelligent Access EDGE, Revenue EDGE, and Calix Services to differentiate its subscriber service offerings and drive growth. By embracing this comprehensive set of Calix offerings, the multi-regional wireless internet service provider (WISP) is transforming its broadband network to fiber-to-the-home, simplifying its business, and growing its value.
One of the largest WISPs in the country, TWN has delivered fixed wireless broadband connectivity to rural U.S. communities (through local utilities) for more than two decades. To meet the continued demand for high-speed broadband connections, TWN turned to the Calix Professional Services team for guidance on how to achieve the kind of bandwidth scalability only possible with fiber. The TWN team, guided by Calix Services experts—who routinely work with CSPs of every size and type across all networks and service-delivery lifecycles—have invested in the Intelligent Access EDGE and the AXOS® E9-2 Intelligent Edge System to simplify its build of new networks.
The Intelligent Access EDGE enables TWN to reduce network complexity by consolidating subscriber-facing functions using the AXOS Subscriber Management Module (SMm). This simplified operations model enables rapid integration capabilities of AXOS, which means TWN has delivered subscriber services within four weeks of network installation (per new community). In addition, by deploying 10G XGS-PON using the E9-2, with 2.5 Gigabit uplinks into subscriber homes, TWN is securing a key competitive edge.
“For more than 20 years, we have helped local utilities keep their communities on the right side of the digital divide, but as subscribers demand more advanced network services, we need to reevaluate our business model as well,” said Ami Rodriguez, vice president of sales and marketing for TransWorld Network, Corp. “Calix is the only company with a comprehensive solution that shares our view of the network, recognizes the need to evolve to meet increasing bandwidth demands, and delivers the true carrier-grade solutions we need to make our fiber transformation a reality. Working with Calix Services enables us to roll out the right network on time and on budget to ensure we deliver unmatched broadband services to all our customers as efficiently as possible. We look forward to growing our partnership with Calix as we continue to expand our network to more rural communities.”
TransWorld Network, Corp. will use the Revenue EDGE to deliver on its strategic goal to provide the ultimate subscriber experience as well as the ultimate in customer care. The TWN team is already seeing great results in customer support by leveraging Calix Support Cloud (CSC), enabled by the deployment of Calix GigaSpire® BLAST systems. Calix Customer Success ensures TWN maximizes its investment in CSC by taking the unprecedented, real-time intelligence of the role-based platform and making it actionable. With CSC, TWN can proactively address network issues before they become service interruptions, reduce escalations to improve call times, and minimize unnecessary truck rolls. Powerful connectivity (over a simplified network) and full remote management give TWN a comprehensive solution its competitors cannot match. To elevate the subscriber experience, TWN is also engaging Calix CommandIQ® Personalization Services which will bring the TWN brand further into the subscriber home. TWN will also utilize Revenue EDGE eLearning Enterprise Subscription Services to ensure accelerated adoption and operational efficiency of new processes within TWN. The TWN team will get further value from the comprehensive collection of EDGE Enablement campaign materials by using them to accelerate its go-to-market and engage with subscribers faster and in more actionable ways.
“TransWorld Network, Corp. is exactly the type of disruptor we delight in, as they are stepping up to address a pressing issue in a unique and innovative way,” said Skip Hirvela, vice president of sales for Calix. “Rural communities are chronically underserved when it comes to broadband, so local utilities being able to lean on a multi-regional provider to deliver fast, reliable service to their communities is vital. Merging our deep experience with local utilities and unique knowledge of industry best practices with TWN’s commitment to deliver broadband to rural communities across the country is a perfect combination. We look forward to fully supporting TWN as they transition to delivering fiber broadband and continue to help rural communities bridge the digital divide.”
Calix, Inc. (NYSE: CALX) – Innovative communications service providers rely on Calix platforms to help them master and monetize the complex infrastructure between their subscribers and the cloud. Calix is the leading global provider of the cloud and software platforms, systems, and services required to deliver the unified access network and smart premises of tomorrow. Our platforms and services help our customers build next generation networks by embracing a DevOps operating model, optimize the subscriber experience by leveraging big data analytics and turn the complexity of the smart, connected home and business into new revenue streams.
TransWorld Network, Corp. – For over 25 years, TWN Communications has worked with electric cooperatives to deploy broadband and voice communication services. Through our partnerships, we develop unique fiber optic and fixed wireless networks to meet growing broadband demands. TWN offers a turnkey program that mitigates risk, removes the burden of network design, deployment and operations, and provides an end-to-end solution.
This press release may contain forward-looking statements that are based upon management's current expectations and are inherently uncertain. Forward-looking statements are based upon information available to us as of the date of this release, and we assume no obligation to revise or update any such forward-looking statement to reflect any event or circumstance after the date of this release, except as required by law. Actual results and the timing of events could differ materially from current expectations based on risks and uncertainties affecting Calix’s business. The reader is cautioned not to rely on the forward-looking statements contained in this press release. Additional information on potential factors that could affect Calix's results and other risks and uncertainties are detailed in its quarterly reports on Form 10-Q and Annual Report on Form 10-K filed with the SEC and available at www.sec.gov.