Calix is committed to making it easier for our customers to keep up with the latest platform and solution releases across our entire portfolio. To ensure that we provide a consistent and predictable view of our new capabilities each quarter, we have moved to a standard release cadence. Every quarter we will share our latest releases starting in the second week of the second month.
Here you will find all of the latest software and hardware updates to our strategic platforms - Calix Cloud, EXOS, AXOS - and Calix Services. We will also provide updates to our integrated solutions such as Calix Smart Home and Business.
Latest release of the Revenue EDGE solution allows CSPs to act now to differentiate their subscriber experience.
Using data-driven subscriber insights, service providers can deliver foundational services and differentiated experiences that create value for their subscribers. Turning the subscriber edge into revenue starts with the EDGE Foundation, which includes:
EDGE Insights - A truly differentiated experience requires not just the availability of individual applications, but the careful integration of insights and views of those applications. That is what EDGE Insights is all about. For Release 20.1, several improvements have been made, including a ‘single sign-on’ for Calix Marketing Cloud (CMC) and Calix Support Cloud (CSC), based on personas/user profiles. In addition:
EDGE Systems - To enable CSPs to meet the unique needs of subscribers, Calix is expanding our portfolio of EDGE Systems. Part of this evolution includes a re-brand of the GigaSpire BLAST family. The BLAST u12 (formerly the GigaSpire BLAST) and BLAST u12X (formerly GigaSpire MAX), as well as the new EDGE Systems, coming soon, continue to elevate core functionality:
EDGE Services - With Release 20.1, CommandIQ benefits from a number of usability and functionality enhancements, including the ability for subscribers to assign/re-assign connected devices to any of the available categories provided within the app (e.g., printers, computers, phones, Wi-Fi IoT, etc.) or to move devices from one category to another.
EDGE Enablement - For Release 20.1, two areas of EDGE Enablement have been significantly expanded.
More Market Activation assets have been added in MyCalix. These assets—available to customers who subscribe to the entire Revenue EDGE—include subscriber facing videos, web content, social campaigns, and box sleeves for the GigaSpire BLAST systems. Existing customers can work with their Customer Success team member to understand more about using these amazing assets.
The EDGE Enablement workshop offered by Professional Services has been improved to include:
Combining EDGE Enablement workshops with CommandIQ personalization services—to make the app your own—is a perfect combination to accelerate your time to market.
EDGE Suites - Newly-announced at ConneXions 2019, ProtectIQ™ and ExperienceIQ™—both of which are available inside the CommandIQ mobile app— have also been improved for the 20.1 release. Specifically:
Sign up for the February 26th webinar: Don't Be Left in the Dark: Use data and insights to launch new services and drive revenue
Turn your access network into your competitive edge.
Redefine the access edge of the network by radically simplifying its architecture and operations. Collapse multiple network elements into a single system in the access network using the AXOS Software modules of ARm, RPm, and SMm moving the IP services edge closer to the subscriber to reduce systems to provision and manage, simplify workflows and extend the life of the upstream PE router making your network ready for the 10G PON and beyond revolution which is upon us.
The Intelligent Access Edge solution begins with software, the AXOS Software Platform and the modules that make it up. With Release 20.1 we bring to market the Advanced Routing Module (ARm). ARm moves the MPLS IP service edge closer to the subscriber.
Building your last, next network requires a strong foundation. The Intelligent Access Edge Foundation, provides the key elements required for success and includes:
New for Release 20.1 is our Network Consulting Services, with which we can help you solve scaling or performance issues, simplify workflow and processes, plan for pending capacity issues and discuss best practices for success.
Calix Network Consulting Services empowers your team with the expertise to help you reach your business, technical and operational objectives. Calix Network Consulting experts provide insight, guidance and direction to help you develop your network strategy and implementation plans and improve the performance, reliability and robustness of your services.
The Calix Network Consulting approach is straightforward and proven, and has delivered immense value, particularly for service providers with limited staff or those lacking access to the technical expertise required to undertake a full network transformation project.
EDGE Enablement Services are a collection of new and updated market activation resources, consults, Customer Success offerings, training and services to accelerate the execution of your Revenue EDGE strategy. We’ve identified a portfolio of vital services to help accelerate your Revenue EDGE adoption and execution.
Education Services – New! Revenue EDGE Learning Path is collection of job role-based eLearning courses on Calix Cloud, Systems, premises systems and business and technology topics recommended to accelerate team competency and skill.
Customer Success – All Revenue EDGE customers benefit from Success for All, but to accelerate your time to value we encourage you to invest in Premier Customer Success for both Calix Cloud Marketing and Support to maximize leverage of the actionable insights made available through Calix Cloud platforms.
Professional Services – A collection of Enablement Professional Services critical to your Revenue EDGE execution.
Calix is committed to providing you with the tools, services and education needed to build new business models, rapidly deploy new services and make the promise of the smart home and business a reality.
Please let us know via this VERY BRIEF survey what you think of our new delivery vehicles for keeping you up-to-date on our quarterly releases, as we seek to continually improve your online experience.