Services for rapid time-to-market

Calix Professional Services are with
you every step of your journey

Make your field installation and support teams Small
Business experts with the SmartBiz Enablement Workshop.

Services for rapid time-to-market

Calix Professional Services are with
you every step of your journey

Make your field installation and support teams Small
Business experts with the SmartBiz Enablement Workshop.

 

Calix Professional Services

Accelerate your time to market

Calix Professional Services help you reduce risk, scale your team, and accelerate the deployment of next generation solutions.​

Overcome barriers to business transformation and offer the latest services faster than you ever thought possible.

 

Plan

Designing a reliable and secure network is key for an exceptional subscriber experience.

Partner with Calix Services to reach your business and technical objectives faster.

Deploy

Do you want to deploy by up to 75 percent faster using the latest best practices?
Calix Services helps you reduce risk, lower operational costs, and accelerate project completion.

Optimize

Are your network and services keeping up with the demands you put on them?

Calix Services expertise can help you optimize network performance and service health.

 

Plan, fund and design: How are you addressing these three essential components of building out a successful broadband network?

Download this complimentary Calix eBook and learn about the top three steps to completing your broadband build out.

Calix Revenue EDGE Enablement Professional Services

Core Professional Services to accelerate your
Revenue EDGE investment

Accelerate your premises installs

Deployment Enablement Services

Operationalize fast

Enablement
Workshops​

Extend your brand

CommandIQ® and CommandWorx® Premier Personalization Services

Assure ongoing broadband QoS

Broadband Performance Testing

 

Improve quality and reduce costs on your installation and network projects

Deployment Enablement Services for Premises
and Access deployments

 

Premises Applications

 

Access Network Applications

Stay on time and on budget! Calix Deployment Enablement Services drive consistent, repeatable and high-quality execution of premises and access installations and deployments. ​

  • Field proven from over 5,000 successful engagements​
  • Reduce repeat truck rolls, inventory loss, OPEX, and site revisits while ensuring overall quality

Reduction in truck rolls

Improvement in productivity

Increase number of quality reviews

Field proven from over 5,000 projects

 

Firefly Fiber Broadband™ reduces repeat installation truck rolls

 

3 Rivers increases productivity and deployment efficiencies

 

SCTelcom improves their processes and boosts quality

 

How would access to world-class networking expertise help you on your IP Transformation plans?

Calix Network Consulting Services

Empower your team with expertise you need to reach your business, technical, and operational objectives.

Who can you turn to for guidance on your network challenges?

Calix Network Consulting Services empowers your team with the expertise to help you reach your business, technical and operational objectives.

The Calix Network Consulting approach is straightforward and proven, and has delivered immense and immediate value, particularly for service providers with limited staff or those lacking access to the technical expertise required to undertake a full network transformation project.

Calix Network Consulting experts provide insight, guidance and direction to help you develop your network strategy and implementation plans and improve the performance, reliability and robustness of your services.

 

Improved results for Ciello with Calix Network Consulting

Ciello realized they needed help developing and executing their IP Layer 3 strategy. Their engagement with Calix Network Consulting has provided them immediate improvements in reliability and security and positioned them to deliver innovative services to their subscribers.

World-class expertise in reach for rural service providers

“I would certainly recommend Network Consulting Services, as they have helped us make informed decisions that will help our bottom line in multiple ways. We have both the ability to deploy innovative services and the guidance to make our network more redundant and our reliability more robust."

—Jared Carson, Chief Operations Office for HTC

Subscriber experience and network reliability rank top in concerns for Calix customers. What’s keeping you up at night?

Download this complimentary Calix survey of Broadband Service Providers which uncovers their top priorities, challenges, and new services objectives for meeting current and future subscriber needs.​

 
 

Put your Field Technicians and Customer Support on the fast track to success​​

Enablement Workshops for SmartLife™ Managed Services

Give your Customer Support, Network Engineering, and Field Technician teams the resources, confidence, and technical knowledge to deliver an exceptional managed services experience.​​

 
  • Comprehensive on-site workshop on Calix platform, managed services, and Wi-Fi technology.
  • Flexible workshop delivery options customized for your team on select managed services offerings.
  • Step-by-step guidance and hands-on labs covering provisioning, installation, and troubleshooting best practices.
  • Field installation exercises optimize service activation processes and build technician confidence.

Workshop benefits include:​​

  • Improved subscriber experience
  • Less truck rolls​
  • Better quality installations​
  • Team confidence 
 
 
 

SCTelcom reduces new installation trouble reports by 70 percent

 

Arlo Secure training in EDGE Enablement Workshop critical to MEC’s success

 

Liberty Communications cuts managed Wi-Fi installation times in half

 

EDGE Enablement Workshop helps Consolidated Telcom expand skills on installations

 
 

We can help you avoid the FCC Performance Testing Compliance Gap

Broadband Performance Testing Service

 

Cirrinity Improves FCC Performance Testing QoS with Calix​

FCC Performance Testing compliance issues can impact your CAF monthly support by up to 25 percent! Calix will help you implement your broadband testing framework and help you with ongoing testing and analysis to make sure you stay compliant. ​​​The Service includes:​​

  • Onboarding, HUBB review, test end-points set up
  • Regular periodic engagements for pre-test analysis, troubleshooting, and remediation of broadband performance issues​​
  • Exclusive access to interactive analysis dashboard in Calix Support Cloud
  • Quarterly testing best practices webinars, and report preparation assistance​

Need Help Managing the Tsunami of FCC Performance Testing Data?

FCC Performance testing is here, and with the stakes so high it’s essential to get it right the first time. This eBook shares key steps to better navigate your FCC Performance Testing journey.

Cirrinity optimizes FCC testing process and achieves a 19 percent performance improvement

Broadband Performance Testing Service accelerates WesTel Systems towards FCC compliance

CentraCom Reduces Test Failures by 62 Percent and Avoids Costly FCC Compliance Gaps

 
 

Put the value of your brand in your subscribers' hands​

CommandIQ® and CommandWorx®
Premier Personalization Service​

 

Midsouth Fiber's personalized app improves brand loyalty

Overall Subheader copy: Reinforce the value of your broadband service and stay top-of-mind with your residential and small business subscribers. Personalize your CommandIQ®️ and CommandWorx mobile apps with your logo and colors.​ Calix Services personalizes your app, smart phone image, and Apple and Google app store presence for a more immersive, branded experience for your subscribers. ​​​

Exclusive to CommandIQ and CommandWorx Premier Personalization customers is the Market Activation Video Editor (MAVE) that includes self-help and promotional videos personalized to align with your brand. MAVE also includes constantly updated and customizable marketing content ready to use for your campaigns!​

Personalized Mobile App For Residential​

Exclusive access to MAVE

Personalized Mobile App For Small Businesses​

 

Everything you need to accelerate your network deployments

Calix Deployment Services

Break through operational and technical challenges with purpose-built Professional Services offerings that help you effortlessly design and deploy your AXOS network, integrate it with your billing and operational workflows, and seamlessly migrate your subscribers.

 

Want a better network?
Here are 7 design best practices.

Building a better network starts with a solid network design built on best practices that address several key dimensions like scalability, reliability, and security. Calix Professional Services shares important tips to help simplify the buildout and management of your network.​

 

Struggling with broadband installations?
Here are 3 tips for installation success.

Broadband installs can be costly if not done with best practices. Calix Professional Services shares with you 3 tips that will streamline and improve the quality of your installs. ​

 
 

Steelville accelerates massive infrastructure upgrades at record pace

 

Lit Communities accelerates completion of Medina Fiber with Help from Professional Services

 

3 Rivers makes big changes at Big Sky with Calix XGS-PON and Professional Services

 

Find out how you can benefit from Calix Professional Services

Calix Professional Services portfolio covers the entire spectrum of deployment from network design, remote node specifications, central office and data center specifications, inside and outside plant equipment installation, as well as complete system configuration, service provisioning and testing. Let us help you transform your network!

 

Related Services

Customer Success Services A spectrum of value added and differentiating capabilities to accelerate your time-to-value and provide ongoing guidance to help you meet and exceed your objectives.
Support Services Calix Support options align with your operational needs providing various tiers of access to technical support along with software updates to keep your Calix investment up to date
Education Services Arm your team with the essential knowledge and expertise to successfully deploy and run your next generation networks