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Build the foundation to delight your subscribers now and in the future

Calix Services announce Whole Home Wi-Fi
and Smart Home Enablement Service

Build the foundation to delight your subscribers now and in the future

Calix Services announce Whole Home Wi-Fi
and Smart Home Enablement Service

Calix Professional Services

Accelerate your time to market

Calix Professional Services help you reduce risk and accelerate the deployment of next generation solutions.

Overcome barriers to business transformation and offer the latest services faster than you ever thought possible.

 

Calix Professional Services Areas of Expertise

We’ve equipped thousands of customers to plan, implement, upgrade and integrate their networks and the services they deliver to their subscribers.

Enablement
Services

Enablement Services provides you the automation tools, consulting, best practices, and quality guidance to help your team accelerate its readiness and start deploying networks and services faster.

Deployment
Services

Calix Deployment Services reduce risk, lower your operational costs, and accelerate project completion by taking on the complex task of designing and building your AXOS and traditional infrastructure, utilizing field proven best practices enabling you to deliver new and innovative services.

Software Customization and Integration Services

Calix Professional Services can provide you software development expertise to help you reinforce your brand, integrate and automate your network, and differentiate the subscriber experience 

 

Customer Success Stories

Calix Professional Services reduce risk and accelerate the deployment of next generation networks. Our network consultants work with our customers closely to break down barriers and help them transform their networks and delight their customers.

 

 

Calix Broadband Performance Testing team provides WesTel regular testing framework advice and performance analysis to help make sure their network is providing an exceptional broadband Quality of Experience.

 

Calix Deployment Services Helps Varcomm Reduce Trouble Tickets, Increase Revenue, and Improve Subscriber Experience

 

Calix Professional Services Partners with Southern Montana Telephone to Enable Improved Operational Efficiency & Drive Increased Revenue

 
 

 

3 Rivers shares how they’re seeing increased productivity and deployment efficiencies provided by the Playbooks and MobilePRO App of the Calix Deployment Enablement Services. Find out how it’s changing their implementation approach to help accelerate their aggressive fiber-to-the-home build-out schedule.

 

 

Truestream accelerates their time to market and gets aggressive in their plan to roll out broadband services to its members with an array of enablement and deployment services delivered by Calix Professional Services.

 

Calix Deployment Enablement Service help Butler Electric Cooperative Reduce Contractor Downtime and Site Revisits by 70 percent on its Velocity Broadband Initiative.

 

Do you want to make sure your next transformation project is deployed correctly?

NEW! Support for Premises Implementations

Calix Deployment Enablement Services drive consistent, repeatable and high-quality execution of deployment projects

Calix Deployment Enablement Services help service providers accelerate and streamline network and premises implementation projects with the following foundational offerings:

  • Calix Project Playbooks - Best practices and training for consistent and repeatable deployments
  • Calix MobilePRO App - An online information sharing tool for managing and documenting projects, inventory, and quality
  • Calix Quality Assessment Service - Quality Assessment expertise to keep deployments on time and on budget

Field proven from over 5,000 successful engagements, Deployment Enablement Services empower your field installers, construction teams, and contractors with the best practices, training, tools, and quality assessment expertise to help reduce repeat truck rolls, inventory loss by 20%, and site revisits by 70%.

To learn more, schedule a demo with Calix Services today.

 

Accelerate Network and Premises Installation and Construction Projects with Calix Deployment Enablement Services

Do you want to rapidly resolve project quality issues before they cost you extensive downtime and additional fees?

Watch our Services webinar where Calix Professional Services experts show you how to reinforce standards systematically across all deployment projects, automate project data collection, and ensure rapid, high quality installations.


 

Calix Professional Service Packages are designed to
simplify your path to success

Calix stands ready to help you transform your business. We’ve pre-packaged a set of Service Offers

that can help you achieve your specific network, operational and service delivery goals.

How do you plan to deliver the smart home experience?​

Calix Whole Home Wi-Fi and Smart Home Enablement Service

 

Consolidated Telcom Talks About the Benefits of Calix Whole Home and Smart Home Enablement Service

You’ve just decided to start offering whole home managed Wi-Fi and other innovative smart home related services to your subscribers. Calix can break down the barriers to transforming your business by:

  • Helping you develop and optimize your service delivery and service activation workflows with Calix Support Cloud and GigaFamily systems
  • Providing a Calix Consultant onsite to share deployment, management and troubleshooting best practices of next generation Wi-Fi 6 and whole home Wi-Fi, Support Cloud, Calix Mobile App, voice interfaces, and EXOS applications
  • Leading your field team on deployments at customer locations to demonstrate firsthand how to install, activate and troubleshoot services and features on GigaFamily system devices

Take Your Wi-Fi and Smart Home Services from Strategy to Reality

Calix Professional Services experts step you through key considerations for operationalizing the technology, processes and tools for delivering whole home Wi-Fi and smart home services to your subscribers using the Calix GigaSpire system and Calix Support Cloud. 

 
 

Enhanced Broadband Performance Testing Service

We can help you avoid the CAF Testing Compliance Gap

The CAF compliance gap occurs when service providers do not fully meet the speed and latency standards for their broadband services. The down side of not complying can impact your CAF monthly support by up to 25 percent! Calix can help you implement your broadband testing framework and ongoing testing to make sure you stay compliant. Components of the service include:​​

  • Implementation workshop on setting up your testing framework using Calix Support Cloud​
  • Regular periodic engagements where we run pre-tests and provide reporting and analysis to enable proactive visibility into performance results​
  • Report preparation support for regulatory compliance​

Contact Calix Professional Services to get started with the Broadband Performance Testing Service.

Key Lessons Learned in Implementing a CAF Testing Framework

Of course, your goal is to provide exceptional broadband performance for your subscribers, but the challenge is establishing a testing framework, reporting and associated processes that not only provides actionable insights into Quality of Service measures but also helps you stay on top of FCC compliance reporting. In this webinar, we’ll review:

  • FCC requirements that impact your testing framework implementation
  • Top lessons learned while setting up the broadband testing framework with representatives from WesTel Systems and Calix Managed Services
  • The importance of proactively analyzing test results prepared by the Managed Services team
  • What process to build proactively to address issues that could impact ongoing FCC testing compliance
 

CommandIQ™ Personalization and Customization Services

CommandIQ Personalization Service

Do you want to reinforce the value of your service and stay top-of-mind in the customer experience? Let Calix Services brand CommandIQ with your logo and color scheme.

Calix Services can make basic modifications to the app or work with you to make a truly personalized experience for your subscribers.

CommandIQ Customization Service

You know your brand is important, and you want to leverage CommandIQ to stay top-of-mind with your subscribers. Calix Professional Services will work with you to add customized capabilities above and beyond personalization for a differentiated subscriber experience or to address specific subscriber needs. Customization areas can include features like:

  • Single Sign On (SSO)
  • Page modifications outside of color and logo
  • Addition of links to other apps or web pages
  • Integration through APIs to customer’s back office platforms or subscriber usage and plan information
 

Everything you need to accelerate your network deployments

Calix Deployment Services

Break through operational and technical challenges with purpose-built Professional Services offerings that help you effortlessly design and deploy your AXOS network, integrate it with your billing and operational workflows, and seamlessly migrate your subscribers. Packaged Services include:

  • AXOS Sandbox Advisory Service - Real-time AXOS guidance from a Calix Network Engineer
  • Design, Turnup and Test - Let Calix design, configure, document and test your AXOS and traditional platforms with the latest best practices 
  • API Integration Workshop - Automate and optimize your service delivery and management workflows with help from a Calix API expert
  • GPON Migration Service - Design, turn-up and test, and rapidly migrate subscribers to your AXOS platform
  • AXOS Active Ethernet Migration Service -  Automate and streamline the transition of your ONT management and subscribers to your AXOS platform in one-fourth the time and at on-fourth the cost with guaranteed results
  • AXOS SMx Turn-up Service - Calix will install, turn-up and test your SMx application and make it ready for you to start using
 

Find out how you can benefit from Calix Professional Services

Calix Professional Services portfolio covers the entire spectrum of deployment from network design, remote node specifications, central office and data center specifications, inside and outside plant equipment installation, as well as complete system configuration, service provisioning and testing. Let us help you transform your network!

 

Related Services

Managed Services Move from reactive break-fix problem solving to a proactive analytics-driven approach with Managed Services
Support Services Calix Support options align with your operational needs providing various tiers of access to technical support along with software updates to keep your Calix investment up to date
Education and Certification Arm your team with the essential knowledge and expertise to successfully deploy and run your next generation networks