Keep your network at peak performance with comprehensive support tiers designed to meet your operational needs, and help you ramp and become more successful. Calix support tiers provide you flexibility to select the level of coverage you need for your Cloud, EXOS and AXOS investment.
If minimizing downtime and user experience are important, our Elite Support tier for your AXOS and EXOS investments provides additional tools and guidance to be successful.
Calix Marketing and Support Cloud Elite customers also get access to additional success services including
For customers of our traditional products, we have you covered with support to maximize the value of your Calix solutions. Our Extended Warranty Program gives you the peace of mind of continuous and uninterrupted protection for Calix hardware products.
World-class 24x7 technical support and software upgrades for Calix’s non-AXOS and traditional access solutions.
For a single annual fee, CAP provides:
Assurance, investment protection, and predictable replacement costs are all important to minimizing your risk
Extended Warranty for your hardware gets you uninterrupted coverage for the longest possible period at
the lowest possible cost.
Is your Calix investment covered?
Do want to find how you can be?
Join the My Calix Customer Portal, and visit the Calix Community
My Calix is our customer and partner portal where you can find: